Help Centre
How Can We Help?
Everything about using PropKaki — for people moving home, and for agents running a book.
Popular Questions
The ones people arrive with.
- How do credits work?Plans, Credits and Billing
- Connect your WhatsApp numberConnectors
- Why can't PropKaki send to this person?Prospecting
- Advisor, Secretary or Auto-Reply — which should I use?Inbox
- How do I verify my CEA licence?Agent Verification
- Why was I charged credits for that?Plans, Credits and Billing
Browse By Topic
Grouped by the job you are doing, not by the screen you are on.
10 articlesGetting StartedSet up your account, ask your first question, and find your way around.7 articlesLogin and Sign UpGet into your account, and fix it when you cannot.13 articlesPlans, Credits and BillingUnderstand what you are spending, and manage your plan.17 articlesChat and AnswersAsk questions, work with the answers, and know where they come from.6 articlesAgent VerificationProve your CEA licence, and fix it when the register disagrees.10 articlesPartner AgentsThe agent directory — find an agent, or be found as one.27 articlesYour WebsiteThe free page at your PropKaki address — your listings, videos, guides and track record.23 articlesInboxEveryone who writes to you in one list, your bot, and everywhere you can put it.24 articlesProspectingKeep your book, write the message, and get it delivered.7 articlesFilesUpload, organise, and control what PropKaki reads.14 articlesToolsThe standalone calculators and generators.24 articlesConnectorsPlug PropKaki into WhatsApp, your mailbox, your Facebook and Instagram messages, your Drive, your ads and your listing portals — and into ChatGPT or Claude, so the AI you already use answers from PropKaki.13 articlesTemplatesPre-approved messages, for when a plain one will not go.10 articlesAutomationsStanding instructions — what to write, and when.9 articlesAlertsBe told when something happens, without watching for it.7 articlesPrivacy and Your DataWhat we keep, who can see it, and how to get it removed.
Still Stuck?
Ask PropKaki in the chat — it answers most of these directly — or message the team.