Privacy Policy
This Privacy Policy explains how PropKaki collects, uses, stores, and protects your information when you use the platform.
Last updated: 24 April 2026
Quick Summary
- •We collect contact, usage, login, and technical information.
- •We use your data to operate, improve, and secure PropKaki.
- •Messages you send may be processed to generate draft replies.
- •We do not sell your personal information.
- •You can request deletion of your account and associated data, including if you used Facebook Login or Google Login.
PropKaki ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
PropKaki is a messaging assistant that helps property agents draft replies to client questions, objections, follow-ups, and related real estate conversations.
1. Information We Collect
We may collect the following categories of information:
Contact Information
When you contact or use PropKaki, we may collect:
- Name
- Email address
- Phone number or WhatsApp contact details
- Account preferences or profile information, where applicable
Usage Information
When you use PropKaki, we may collect:
- Client messages, questions, prompts, or conversations forwarded to PropKaki
- Draft replies generated by the platform
- Records of how you interact with features on the platform
- Subscription or billing-related status information, where applicable
Technical Information
We may automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed and actions taken on the site
- Cookies and analytics data
Login Information
If you sign in using Google, Facebook, or another authentication provider, we may receive basic account information from that provider, such as:
- Name
- Email address
- Profile picture, where provided
- Provider user ID or authentication identifier
2. How We Use Your Information
We may use your information to:
- Provide, operate, and improve PropKaki
- Create and manage your account
- Authenticate users through email, Google, Facebook, or other supported login methods
- Generate draft replies based on messages you send
- Improve reply quality, platform performance, and user experience
- Monitor usage, troubleshoot issues, and maintain security
- Prevent fraud, abuse, and unauthorized access
- Communicate important service, billing, or policy updates
3. WhatsApp and Messaging Use
PropKaki may allow users to forward client messages through WhatsApp or other messaging channels. Messages you send may be processed to generate draft replies.
You should avoid sending highly sensitive personal information unless it is necessary and you are comfortable doing so.
4. Payments
Paid subscriptions and payment processing may be handled by third-party payment providers such as Stripe. We do not store your full credit card details on our own servers.
Payment information is processed in accordance with the payment provider's own privacy policy and security practices.
5. Analytics, Cookies, and Tracking Technologies
We may use cookies and similar technologies, including analytics and advertising tools, to understand how users interact with PropKaki, improve the service, measure marketing performance, and support advertising efforts.
These may include services such as:
- Google Analytics
- Google Ads tracking
- Meta Pixel
- Vercel Analytics
You can manage or disable cookies through your browser settings, though some parts of the service may not function properly if you do so.
6. How Your Content Is Processed
Messages, prompts, questions, and related content submitted to PropKaki may be processed by AI and software systems to generate replies, improve functionality, maintain service quality, and support product operations.
PropKaki provides draft replies only. You are responsible for reviewing, editing, and deciding whether to send any reply to your clients.
7. Sharing of Information
We do not sell your personal information. We may share limited information with trusted third-party service providers where necessary to operate the platform, including providers for:
- Authentication and login services
- Messaging and communications
- Payments
- Cloud infrastructure and database hosting
- Analytics and performance monitoring
We may also disclose information where required by law, regulation, legal process, or to protect our rights, users, or platform.
8. Data Storage and Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
10. Client Information
If you submit client messages to PropKaki, you are responsible for ensuring that you have the appropriate permission or legal basis to share that information.
Where possible, avoid sharing unnecessary client personal details when using the service.
11. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, update, or request deletion of your personal information.
You may also contact us if you have questions about how your data is handled.
12. Data Deletion Requests
If you used Facebook Login, Google Login, email login, or any other supported login method to create a PropKaki account, you may request deletion of your account and associated personal data.
To request deletion, email support@propkaki.com from the email address linked to your PropKaki account.
Please use the subject line "Data Deletion Request" and include your full name, your account email address, and a short statement that you would like your PropKaki account and associated data deleted.
After we receive your request, we may verify your identity before processing the deletion request.
Once verified, we will delete or anonymize personal data associated with your account, unless we are required or permitted to retain limited information for legal, security, fraud prevention, accounting, billing, dispute resolution, or compliance purposes.
If you connected PropKaki using Facebook Login, you can also remove PropKaki from your Facebook account settings under Apps and Websites. Removing PropKaki from Facebook does not automatically delete all data stored by PropKaki, so you should still email us if you want your PropKaki account and associated data deleted.
13. Third-Party Links and Services
PropKaki may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and you should review their policies separately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or would like to make a data deletion request, you can contact us at support@propkaki.com.
Questions About Your Privacy?
If you need clarification on how we handle your data, we're here to help.
Contact Support