What does sending a template cost me?

Updated 12 October 2026

The Short Answer

Sending a template costs 1 credit per person, exactly like any other message, and PropKaki adds no template surcharge. Separately, when a message goes out as a template, Meta bills your own WhatsApp account for it; the screen says so when you pick one.

Nothing about templates changes what you pay PropKaki; Meta's charge for the template goes to your own WhatsApp account.

What does a template send cost?

1 credit per person, the same as any other message.

A template to forty people is 40 credits, exactly as a plain message to forty people would be.

Is there a surcharge for templates?

Not from PropKaki: no template surcharge and no per-template fee. What you pay PropKaki is credits, and a template draws them at the ordinary rate.

Meta charges separately for a message that goes out as a template, and bills it to your own WhatsApp account. The screen says so when it happens: picking a template for someone who hasn't written in 24 hours reads your WhatsApp account is billed for it, and an automation's turn-on check says Meta bills your WhatsApp account for each one. What kinds of template are there? explains why some cost more to deliver than others.

Does creating one cost anything?

No. Writing a template, editing it and submitting it for approval all cost nothing. You are only charged when you send one, at 1 credit per person.

So there is no reason not to have two or three ready.

Does a template cost more than replying in the Inbox?

Not in credits. Replying from your Inbox is 1 credit per message, and sending a template is 1 per person. Same rate. The one difference is Meta's charge to your WhatsApp account when a message goes as a template.

See How do credits work? for the whole price list.

Are my credits and Meta's charge one bill?

No, they are two separate bills:

  • Credits pay PropKaki, at 1 credit per person on a send.
  • Meta’s charge goes to the card on your own WhatsApp Business account, for each message to someone who hasn’t messaged you in 24 hours.

Meta can only charge you once billing is set up in Meta. Until then, those messages don’t go: they say there’s a payment problem on your WhatsApp Business account. Set Up Billing in Meta on the WhatsApp card in Extensions → Connectors walks you through it — see Set up billing in Meta for your WhatsApp number.

Still Stuck?

Ask PropKaki in the chat — it answers most of these directly — or message the team.