Reply to a client from your Inbox

1. Open your Inbox and pick the person.
2. Type your reply in the box at the bottom of the conversation.
3. Press send. It goes out on the channel they wrote in on, from your own number or your own address — never from a PropKaki one.
4. If they last wrote on WhatsApp more than 24 hours ago, PropKaki asks before it goes — see Send a template from your Inbox.

It worked when your reply shows at the bottom of the conversation.

Someone who has only filled in your Meta lead form gets your reply on WhatsApp if they gave a number, or by Email if they gave only an email.

1 credit per message on WhatsApp, email, Messenger and Instagram. Four replies in one conversation is 4 credits. A reply you send on your chat link is free.

It is per message rather than per conversation, so a long back-and-forth costs more than a single considered answer — which is usually the better reply anyway.

Your bot's replies are priced by the mode you switched on: 2 credits each on Advisor, 1 on Secretary, and nothing on Auto-Reply.

The messages you send from your Inbox are separate, at 1 each.

Yes, the same three ways as everywhere else in PropKaki. See Attach a file to a reply — there is one thing worth knowing about switching conversations while a file is attached.

Yes. Right-click a message, or long-press it, and the menu offers the six quick reactions, the smiley for any other emoji, and Reply, which quotes that message in your answer. Reactions are free. See Reply to a specific message and React to a message.