Reply to a client from your Inbox
Updated 29 September 2026
The Short Answer
Open the conversation in your Inbox and reply in the box at the bottom. It goes out on the same channel they wrote in on, from your own number or address. A message costs 1 credit on WhatsApp, email, Messenger and Instagram; a reply on your chat link is free.
Replying is the same as any messaging app, with one thing to know about the price.
How do I reply?
Open your Inbox, pick the person, and type in the box at the bottom of the conversation.
It goes out on the channel they wrote in on, from your own number or your own address — never from a PropKaki one.
What does replying cost?
1 credit per message on WhatsApp, email, Messenger and Instagram. Four replies in one conversation is 4 credits. A reply you send on your chat link is free.
It is per message rather than per conversation, so a long back-and-forth costs more than a single considered answer — which is usually the better reply anyway.
Do my bot's replies cost me anything?
Your bot's replies are priced by the mode you switched on: 2 credits each on Advisor, 1 on Secretary, and nothing on Auto-Reply.
The messages you send from your Inbox are separate, at 1 each.
Can I attach something?
Yes, the same three ways as everywhere else in PropKaki. See Attach a file to a reply — there is one thing worth knowing about switching conversations while a file is attached.
Can I reply to one message, or react to it?
Yes. Right-click a message, or long-press it, and the menu offers the six quick reactions, the smiley for any other emoji, and Reply, which quotes that message in your answer. Reactions are free. See Reply to a specific message and React to a message.