Why does PropKaki sometimes take longer to answer?

Updated 1 September 2026

The Short Answer

A question it can answer directly comes back quickly. A question that needs it to pull transaction records, compare several places or work through a plan takes longer, because it is doing real lookups. The harder lane costs more credits too — 5 rather than 2.

The wait is work, not a queue. Here is what it is doing.

Why the difference?

A question about how a rule works is answered directly.

A question about what 4-room flats at a particular block have been selling for means pulling records, filtering them and comparing — real lookups, which take real time.

How long is longer?

Seconds rather than minutes. A quick answer is near-instant; a research answer takes a little while.

If something is genuinely stuck rather than thinking, reloading the page and asking again is the fix.

Does it cost more?

Yes. An ordinary question is 2 credits. One that needs the deeper lane is 5.

You can see what was charged under Account Settings → Usage, per question.

Can I ask for the quick one?

Ask a narrower question. What is the MOP for a BTO? is a direct answer.

Compare three blocks across two towns over five years is not, and should not be — that one is worth the wait.

Can I tell which I am getting?

Yes. It tells you when it is going to look something up rather than leaving you watching a blank screen.

So a pause with nothing said is unusual, and worth reporting through Account Settings → Feedback.

Still Stuck?

Ask PropKaki in the chat — it answers most of these directly — or message the team.