What happens when I chat with an agent's assistant?
Updated 21 October 2026
The Short Answer
An agent's chat link opens a conversation with their own assistant, set up by them. It answers property questions the way PropKaki does, and the agent can read it and take over whenever they choose. What you say there goes to that agent, not to every agent on PropKaki.
Worth knowing before you type: this one is theirs, not yours.
Whose assistant is it?
That agent's. They set it up, they decide how it answers, and it is answering on their behalf.
It is not your own PropKaki chat, and other agents cannot see it — only the people that agent lets work in their account.
Can the agent read it?
Yes. The conversation is theirs to read, and they can step in and reply themselves at any point.
Many do exactly that — the assistant handles the first questions and the agent takes over once it matters.
Signed in, the chat also sits in your Inbox, where you can send the agent photos and PDFs. See Message an agent from your Inbox.
Where does what I say go?
To that agent, and to anyone they have let work in their PropKaki account — their assistant, or the agents in their team.
Other agents on PropKaki cannot see it. It is not pooled, and it is not sold as a lead to anyone.
Do I have to give my details?
No. You can ask questions without leaving a name or a number.
The assistant may ask, because that is how the agent gets back to you — but it is a question, not a gate.
How do I stop?
Send a message containing the word unsubscribe.
That takes you out of anything automated from that agent, permanently, without you having to explain yourself to anyone.