Cancel or change your PropKaki plan
Updated 1 September 2026
The Short Answer
Open Account Settings then Billing to change plan or cancel. Moving up takes effect immediately; cancelling runs to the end of the period you have paid for. Credits you bought in a pack stay on your account; the monthly allowance stops when the plan does.
Both live on the same screen, and neither deletes anything you have made.
How do I change plan?
- Open Account Settings → Billing.
- Pick the plan you want — Basic S$40, Pro S$80 or Max S$120 a month.
- Confirm.
Moving up takes effect straight away, so the extra credits are there when you need them.
How do I cancel?
Cancel in Account Settings → Billing. You keep everything until the end of the period you have already paid for — cancelling on day 3 does not cut you off on day 3.
What happens to my credits?
Credits you bought in a Credit Pack stay on your account — you paid for those separately and they are yours.
Your Monthly credits stop arriving when the plan ends. Whatever is left of that month's allowance goes with it, since monthly credits never roll over anyway.
Do I lose my prospects and messages?
No. Your prospects, your conversations, your files and everything you have sent stay exactly where they are. Cancelling stops the monthly credits; it does not delete anything.
If you want your data removed as well, that is a separate step — see the privacy articles.