What data does PropKaki store about me?

Updated 25 October 2026

The Short Answer

PropKaki keeps your account details, your conversations, your prospects and contacts if you are an agent, and the files you upload. All of it is scoped to your account. Your settings under Account Settings then Privacy control what happens to your conversations, and there is a real deletion if you want everything gone.

The honest list, in the order it matters.

What is kept?

6 things:

  • Your account — email address, name, and your CEA details if you verified.
  • Your chats — the conversations you have had.
  • Your book — your prospects, if you are an agent.
  • Your contacts — people you save under Inbox → ⋯ → Add Contacts, and, if you connect the number in your WhatsApp Business app, that app's contacts and up to 180 days of your past one-to-one chats.
  • Your files — anything you uploaded or were sent.
  • Your calendar appointments, if you connect Google Calendar or Outlook Calendar — each one's title (or Busy), time and location, from 30 days back to 180 days ahead. Never its description or who is invited, and Disconnect removes them.

Is any of it shared?

No. Every one of those is scoped to your account.

Another agent cannot see your book, your chats or your files unless you are in a team together. Then the host's roles decide what teammates see in your account, and your AI chats never leave you. There is no pooling of leads between accounts.

What is used to improve PropKaki?

Conversations, and there is a switch for it: Account Settings → Privacy → Help improve PropKaki.

Its own words are Allow your conversations to be used to improve PropKaki's answers. Turning it off applies to future conversations.

What about my clients' details?

Your prospects and contacts are held for you, as your records.

They are yours in the sense that matters legally too: under PDPA the consent and the obligations sit with you, not with PropKaki.

Can I get it out or delete it?

Both. Export Everything in Prospecting gives you the book as a CSV, and it is never behind a plan gate.

Deleting the account is under Account Settings → Privacy, and it is a real deletion.

Still Stuck?

Ask PropKaki in the chat — it answers most of these directly — or message the team.