What can PropKaki see of my chats?

Only what comes through the channels you connect:

• Your WhatsApp line — messages people send to it once it is connected. If you connected the number in your WhatsApp Business app, it can also bring in up to 180 days of your past one-to-one chats, once — see Will my past WhatsApp chats come into PropKaki?
• Your mailbox — with Allow PropKaki to read all your incoming email on, all incoming email, including replies to what it sent; switched off, only replies to what it sent. Mail that looks automated is passed over and not stored. The switch is on your mailbox in Extensions → Connectors.
• Your Facebook Page and Instagram — messages from the time you connect, and the replies in those conversations. Photos, videos, voice messages and files stay in Messenger or Instagram; your Inbox shows a placeholder such as Photo.

Nothing is sold — PropKaki's Privacy Policy says We do not sell your personal information.

Another agent sees your chats only if you are in a team together, where the host's roles decide what teammates see; your AI chats stay yours whatever the role. See Who can see my chats and my prospects?

If you are a home-seeker chatting with PropKaki, your chat is shared with no one unless you ask to be connected with an agent — then that one agent sees the conversation, so you don't have to repeat yourself.

When your reply assistant answers someone on your line, and when you ask PropKaki to draft a reply to someone. It uses the recent messages in that one conversation.

What it answers from depends on its mode:

• Auto-Reply — replies with what you've preset, and reads no files.
• Secretary — answers from your listings, page and documents; passes the rest to you.
• Advisor — answers any property related questions.

Imported WhatsApp history is never answered: it creates no prospect, raises no alert and runs no automation.

Yes. Under Account Settings → Privacy, add the email addresses or WhatsApp numbers of contacts PropKaki should never read from — up to 500. The list appears once your account is verified.

From then on, a message from them is not stored, does not add them to your contacts, raises no alert and gets no assistant reply. Remove someone and PropKaki reads again from their next message; what arrived in between is not recovered.

PropKaki's assistant: no agent sees your chat unless you press Yes, connect me. Agents then first see a copy of the conversation with your name and contact details removed. Only the one who takes up your request gets your name and number, so they can follow up. You can ask for your details to be deleted at any time.

An agent's own assistant — the chat on their page — belongs to that agent: they, and anyone they let work in their account, see the conversation, and they follow up personally. On an agent's profile, the box that opens their assistant says so before you start.

Delete Chat deletes a conversation, and deleting a contact deletes that contact's record. Deleting your account, under Account Settings → Privacy, deletes all of it.

Disconnecting Facebook Messenger or Instagram Messages stops new messages arriving; the conversations already stored stay until you delete them. Meta keeps its own copies in Messenger and Instagram, which PropKaki cannot delete.