Invite teammates to your team
Updated 22 October 2026
The Short Answer
Open Account Settings → Team, pick Teammates and press + Add Teammate. Enter their email or WhatsApp number, choose a Role — it starts on Can Reply — and press Invite. An email goes straight away, and they accept when they next sign in. An unanswered invite takes one of your places.
Inviting someone opens a team on your account; there is nothing else to set up first.
How do I invite someone?
- Open Account Settings → Team. The tab shows once your account is verified.
- Pick Teammates.
- Press + Add Teammate. A New Teammate box opens, marked Not sent yet.
- Fill in Email, WhatsApp, or both.
- Pick a Role. It starts on Can Reply; the others are Full Access, View Only, No Access and Custom….
- Press Invite.
The screen says Invited. We've emailed the address you entered. With only a WhatsApp number, it says Invited. They'll see it when they sign in with that number.
Do they get a message?
With an email, yes, straight away. Its subject is your name followed by invited you to their team on PropKaki, and it tells them to sign in with that address. When they do, a box asks them to Accept or choose Not Now. If they did not get it, press Send Again on their box.
With only a WhatsApp number, nothing is sent. The invite waits for the account linked to that number, so let them know it is there.
How many agents can I invite?
| Plan | Agents in the team, you included |
|---|---|
| Basic | 3 |
| Pro | 10 |
| Max | 20 |
The count beside + Add Teammate reads like 1 of 10 used on Pro. It counts you, everyone who has joined, and every invite still Waiting. A Declined invite takes no place. When the team is full, + Add Teammate is greyed.
Free cannot host: the line reads Free doesn't include teammates yet — Basic includes 3. with See Plans. Moving to a smaller plan removes nobody; you just cannot invite anyone new while the team is over the new size.
What do Waiting, Active and Declined mean?
Each person has a box with their Email, WhatsApp and Role, and a label:
- Waiting — sent and not answered yet. Send Again re-sends the email.
- Active — they accepted and are in the team.
- Declined — they said no. It takes no place. Send Again asks them again and the box goes back to Waiting, if the team has room; Remove clears it.
How do I change someone's role?
Pick another Role on their box. It saves as you pick; if it could not, Couldn't save that. appears beside it. Custom… opens a level for each of the 10 areas.
Their role is what they can do in every other account in the team, not only yours. See What can teammates do in each other's accounts?
How do I remove someone?
Press Remove on their box. A box asks Remove followed by their name, and says They'll lose access to your account straight away. Clients handed to them stay with them. Press Remove to confirm, or Cancel to back out. Removing a Waiting invite withdraws it and frees the place.
Someone who is removed loses access to every account in the team, and the team loses access to theirs. Clients that were handed to them stay in their account; your own copy of each comes back into your lists, and new messages on your number are yours again.