Do visitors on my website cost me credits?

Updated 6 September 2026

The Short Answer

Reading your website is free, however many people do it. Credits are only used when someone talks to your assistant in the corner: 2 credits a turn on Advisor, 1 on Secretary, and nothing on Auto-Reply. A visitor can never trigger anything more expensive than 2.

Reading your page costs nothing. Talking to your assistant is the only billed thing on it.

What is free?

Everything the page itself does. Opening it, scrolling it, searching it, opening a listing, watching a video, downloading a guide, registering for a webinar and pressing any of your doors all cost 0 credits.

That is true however much traffic you send at it.

What does one conversation cost?

A turn is one question and its reply. The price is set by your assistant's mode:

ModePer turn
Advisor2 credits
Secretary1 credit
Auto-Replyfree

Auto-Reply is free because it reads back answers you wrote — no model runs at all.

Can a visitor run up a big bill?

No. 2 is the ceiling on your page, by construction.

When you ask PropKaki something yourself, a heavy job — a report, a deck, paperwork — costs more. A visitor cannot reach any of those: whatever they ask and however the answer is put together, the turn is priced at your mode, so it is 1 or 2.

What happens when I run out?

Your page keeps working exactly as it is — every section, every guide, every listing, every door.

The assistant is what stops. You get told when your credits run out, once a day, so you can top up. Your WhatsApp, Telegram and email doors are unaffected, and a visitor can still reach you through them.

Still Stuck?

Ask PropKaki in the chat — it answers most of these directly — or message the team.