Connect Gmail

Updated 4 October 2026

The Short Answer

Open Extensions then Connectors and use the Gmail card. Gmail needs a 16-letter app password, not your Gmail password, and 2-Step Verification has to be on before Google will make one. Once it is saved, PropKaki sends from your address and reads replies into your Inbox.

Gmail is the mailbox where both halves work out of the box — Gmail's IMAP is always on, so there is nothing to switch on at Google beyond the app password.

How do I connect Gmail?

  1. Open Extensions → Connectors and open the Gmail card.
  2. In your Google Account, go to Security and turn on 2-Step Verification if it is off — app passwords need it.
  3. Search App passwords, name it PropKaki, and press Create.
  4. Copy the 16-letter code.
  5. Back in the card, fill in your name as clients see it, your Gmail address, and paste the code into App password.
  6. Press Connect Gmail and Send Test.

How do I get a Gmail app password? on the card opens these steps, with a link straight to Google's app-passwords page, so you do not have to go looking for it.

Why won't my Gmail password work?

The App password box wants the 16-letter code Google generates, not the password you type when you sign in to Gmail. The account password will not connect, however many times it is tried.

That code is also why 2-Step Verification has to be on first: Google only offers app passwords to accounts that have it. If App passwords does not appear when you search your Google Account, that is the step still missing.

The same 16 letters cover sending and replies. There is no second password to find, and nothing else to switch on — Gmail's IMAP is always on.

Does PropKaki read the rest of my mailbox?

Yes, unless you turn it off. PropKaki reads your incoming email and keeps what comes from a person: mail from people in your list, and a first email from someone new, who joins your list. Newsletters, receipts and other automatic mail are passed over and never stored.

That is what lets a client who emails you out of the blue land in your Inbox rather than sitting unread — the message does not have to be a reply to something PropKaki sent. A first email from someone new also raises a New Lead alert, if you have one switched on.

To turn it off, use Allow PropKaki to read all your incoming email — under Advanced Settings when you first connect, and in the Gmail card whenever you reopen it. Off, PropKaki reads only replies to what it sent.

How do I check that sending and replies are both working?

A mailbox does two jobs and each is reported on its own. Open the Gmail card and press View Status: Sending says whether the last test worked, Replies says when the mailbox was last read.

PropKaki checks for replies every 5 minutes, so one that has just arrived can take that long to appear.

Replies reading Nothing yet is not a fault. It means the mailbox was read and there was nothing in it for you. The card only grows a second badge beside the green one when the receive half has something to report.

What does removing the mailbox change?

Disconnect Gmail in the card asks before it acts: New replies will stop arriving in your Inbox. Your replies will still be here. Email follow-ups stop going out from your address too. Messages already sent stay where they are.

Your alerts are not affected: an alert email comes from PropKaki's own address, not from your mailbox.

If you are moving to a different mailbox rather than stopping, there is nothing to remove first — saving another provider's card switches you over, and says so before it does.

Is there a size limit on what I attach?

PropKaki does not hold back an attachment on this mailbox for being large. If you have read about a 3 MB limit, that one is Microsoft's and it applies only to an Outlook mailbox signed in with Microsoft.

Gmail's own sending limits still apply, as they do when you send from Gmail yourself.

WhatsApp is the other route worth knowing about for a big brochure: it never carries the bytes at all, so a file that is awkward by email is usually straightforward there.

Still Stuck?

Ask PropKaki in the chat — it answers most of these directly — or message the team.