How do I change the email on my account?
Updated 23 October 2026
The Short Answer
You cannot change it yourself once your account has one: Account Settings → Account shows the address but has no box to edit it. Ask through Account Settings → Feedback, from inside the account. If your account has no email yet, you can add one on that same row.
One case you can do yourself, and one that goes through the team.
Where is my email address?
Press your name at the foot of the rail. Account Settings opens on Account, the first of the 12 tabs, and your address is on the Email row.
It is shown there, not edited: there is no box to type a new one.
How do I change it?
Write in through Account Settings → Feedback while you are signed in, with the old address and the new one.
Sending it from inside the account is what shows the account is yours. Once it has changed, your sign-in link goes to the new address.
What if my account has no email yet?
An account that started on WhatsApp can have none. Its Email row then says Add your email to get billing receipts, and a backup way to sign in., with a box beside it.
- Type your address in the box.
- Press Enter, or click anywhere else. It saves itself; there is no Save button.
- Click the link PropKaki sends to that inbox.
Until you click it, the row reads Confirmation sent — click the link in that inbox and your email is set. Nothing changes before then, so a typo costs nothing. If the address is not a real email, the row says That doesn't look like an email — try again.
What if I can no longer open the old mailbox?
Write in through Feedback from any phone or browser where you are still signed in. That is why it is worth asking before you leave a job, not after.
Do not log out while you wait: Log out signs you out on every device, and a new sign-in link would go to the old address.
Does it affect Google sign-in?
If you sign in with Google, that sign-in carries the Google account's own address.
Once your PropKaki address has changed, sign in with the email link, or ask for the new address to be the Google one so both routes agree.