Add reviews to your website

Updated 6 September 2026

The Short Answer

Open Configure Page → Reviews and press + Add a Review. Each one is three things: who said it, what they said in up to 240 characters, and a star rating you set. Three fit on the page, under the heading What Clients Say. You type them yourself, so say what your client actually told you.

These are yours to write, which is the most important thing to know before you write one.

How do I add a review?

Press the dashed Add a Review on the page, or + Add a Review in Configure Page → Reviews.

  1. Type the Attribution — who said it. Rachel & Marcus Tan is the shape.
  2. Press the Stars. Five are drawn and you press the one you want; it opens on five.
  3. Type the Review, up to 240 characters. A counter under the box shows where you are.
  4. Add Another Review starts a second row, and Add puts them all on your page at once.

A row needs both an attribution and a review text. One without the other is not accepted, and is not kept.

How many can I have?

3, and that is the whole allowance. Configure Page → Reviews carries the count beside its heading — 1 of 3 — so you can see what you have left.

At three, both doors close: + Add a Review is no longer offered, the dashed Add a Review is no longer drawn on the page, and neither is Add Another Review inside the dialog. Remove one and they come back.

Three is a deliberate shape rather than a limit you are meant to grow out of. They sit as one row of three cards a reader takes in at a glance; 20 of them would be a feed nobody scrolls to the end of.

Where do they show on my page?

On your page the section is headed What Clients Say, not Reviews. In Configure Page the block is called Reviews, because that is what you are filling in.

Each card carries the stars, then the quote, then the name. They lay out three across on a wide screen and stack on a phone — and because the cap is 3, the section never gets a Show More button the way Videos or Guides do.

The stars are drawn in the colour you picked under Configure Page → Colour, so they match the rest of your page.

Who checks a review before it goes up?

Nobody, and it is worth knowing exactly what that means. Nothing in PropKaki asks your clients for a review, receives one or checks one. You are passing on what a client told you, in your own typing.

That is why the attribution is required: a quote with a name on it is a testimonial, and a quote without one is a slogan. It is also why nothing on the card is marked as checked. The CEA pill beside your name comes from the register and is re-read from it; a review comes from you, and the page keeps the two looking different on purpose.

So write what your client actually said. Yours is the name at the top of the page.

Do the stars become a rating on Google?

No, twice over.

Your website is deliberately kept out of Google — the whole address is, and that is its own article. On top of that, the machine-readable summary the page carries lists your name, your agency, your CEA number, your headline, your description and your cover picture, and no ratings and no deal counts. Three five-star reviews and no reviews at all produce exactly the same summary.

Nothing adds the stars up either. There is no average, no total and no score anywhere on the page — each review is shown as one person's words, which is what it is.

How do I change the order or remove one?

In Configure Page → Reviews, each row has a grip. Drag one above another and the cards on your page follow — your order is the order.

The bin on the row removes that review, and the × on the corner of a card does the same thing while you are looking at the page. Removing one frees a slot immediately.

There is no editing in place: to change a word, remove the review and add it again.

Still Stuck?

Ask PropKaki in the chat — it answers most of these directly — or message the team.