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Customer Due Diligence Form A1 — Particulars of Customer (Individual)

Particulars of the customer (individual) — Annex E Form A1.

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Name of regulated dealer (your agency)
Your estate agency’s registered name — the regulated dealer completing this form.
Date form completed
The date you complete this section.
Name of employee (you, the RES)
The salesperson conducting the due-diligence checks.
Transaction number
Your internal reference number for this transaction.
Date & time of transaction
When the transaction took place, e.g. 15 Jun 2026, 3:30pm.
Transaction value (S$)
Total value of the precious stones/metals (PSPM) transacted.
Description of items sold/purchased
Describe the precious stones, metals or products (PSPM) involved.
Full name (incl. any alias)
Full legal name exactly as on the NRIC/passport, plus any alias.
Date of birth
As shown on the identification document.
Residential address
Full residential address of this person (not the agency).
Citizenship
Country of citizenship as shown on the identification document.
Type of identification document
Pick the document type you verified, then enter its number below.
Identification number
NRIC / FIN / passport number, matching the document type selected above.
ID expiry date (if any)
Expiry date of the passport or pass. Leave blank for an NRIC.
Occupation
This person’s occupation.
Contact number
A phone number to reach THIS person (the customer/owner), not your office.
Who is the customer acting for?
Determines which further forms you complete (A2, or A3 & A4).
For agents · in the PropKaki app

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Frequently Asked

Common Questions About the Customer Due Diligence Form A1 — Particulars of Customer (Individual)

What is the Customer Due Diligence Form A1 — Particulars of Customer (Individual)?

Particulars of the customer (individual) — Annex E Form A1. Complete this form when the customer is a natural person transacting on their own behalf.

How do I fill in the Customer Due Diligence Form A1 — Particulars of Customer (Individual) on PropKaki?

Enter the details in the fields on this page, then click "Download filled DOCX". PropKaki overlays your entries onto the official prescribed template and gives you the completed Word document (.docx) — ready to print and sign. The form's prescribed wording is never altered.

Will the completed form look exactly like the official template?

Yes. PropKaki overlays your entries onto the original Word document (.docx) template. The prescribed wording, layout, footers, and page numbering remain exactly as the official version — only the blank fields you fill in get populated.

Can I sign this form electronically?

PropKaki produces a completed Word document (.docx) with signature lines left blank. Signatures are added by hand after printing, or you can use your own e-signature tool (DocuSign, Adobe Sign, etc.) before sharing the document.

Does PropKaki store the information I enter?

No. Your entries stay in your browser session — PropKaki generates the completed document on the fly and does not retain a copy of what you typed. Close the tab and the data is gone.

Who is required to perform Customer Due Diligence (CDD) in Singapore?

Under Singapore's anti-money-laundering / counter-financing-of-terrorism (AML/CFT) framework, regulated dealers must perform CDD on customers in transactions above prescribed thresholds. Real estate agencies and salespersons also use CDD-style checks under CEA's professional service requirements to identify clients and assess money-laundering risk.

How long do I need to retain CDD records?

Singapore's regulatory frameworks generally require CDD records to be retained for at least 5 years after the end of the business relationship or the date of an occasional transaction. Records may be kept electronically.

What is the difference between CDD and ECDD?

CDD (Customer Due Diligence) is the standard identity and risk-assessment process performed on every customer. ECDD (Enhanced Customer Due Diligence) is required when the customer presents higher risk — for example, a Politically Exposed Person (PEP), a customer in a high-risk jurisdiction on the FATF list, or where the dealer's own risk assessment flags the relationship. ECDD requires senior management approval before proceeding with the transaction.

Who is considered a Politically Exposed Person (PEP)?

A PEP is an individual who holds (or has held) a prominent public function — for example a senior politician, judge, military officer, or executive of a state-owned enterprise. The definition extends to their immediate family members and close associates. Dealing with a PEP automatically triggers Enhanced Customer Due Diligence (ECDD).