Question 1

What is the Customer Due Diligence Form A1 — Particulars of Customer (Individual)?

Accepted Answer

Particulars of the customer (individual) — Annex E Form A1. Complete this form when the customer is a natural person transacting on their own behalf.

Question 2

How do I fill in the Customer Due Diligence Form A1 — Particulars of Customer (Individual) on PropKaki?

Accepted Answer

Enter the details in the fields on this page, then click "Download filled DOCX". PropKaki overlays your entries onto the official prescribed template and gives you the completed Word document (.docx) — ready to print and sign. The form's prescribed wording is never altered.

Question 3

Will the completed form look exactly like the official template?

Accepted Answer

Yes. PropKaki overlays your entries onto the original Word document (.docx) template. The prescribed wording, layout, footers, and page numbering remain exactly as the official version — only the blank fields you fill in get populated.

Question 4

Can I sign this form electronically?

Accepted Answer

PropKaki produces a completed Word document (.docx) with signature lines left blank. Signatures are added by hand after printing, or you can use your own e-signature tool (DocuSign, Adobe Sign, etc.) before sharing the document.

Question 5

Does PropKaki store the information I enter?

Accepted Answer

No. Your entries stay in your browser session — PropKaki generates the completed document on the fly and does not retain a copy of what you typed. Close the tab and the data is gone.

Question 6

Who is required to perform Customer Due Diligence (CDD) in Singapore?

Accepted Answer

Under Singapore's anti-money-laundering / counter-financing-of-terrorism (AML/CFT) framework, regulated dealers must perform CDD on customers in transactions above prescribed thresholds. Real estate agencies and salespersons also use CDD-style checks under CEA's professional service requirements to identify clients and assess money-laundering risk.

Question 7

How long do I need to retain CDD records?

Accepted Answer

Singapore's regulatory frameworks generally require CDD records to be retained for at least 5 years after the end of the business relationship or the date of an occasional transaction. Records may be kept electronically.

Question 8

What is the difference between CDD and ECDD?

Accepted Answer

CDD (Customer Due Diligence) is the standard identity and risk-assessment process performed on every customer. ECDD (Enhanced Customer Due Diligence) is required when the customer presents higher risk — for example, a Politically Exposed Person (PEP), a customer in a high-risk jurisdiction on the FATF list, or where the dealer's own risk assessment flags the relationship. ECDD requires senior management approval before proceeding with the transaction.

Question 9

Who is considered a Politically Exposed Person (PEP)?

Accepted Answer

A PEP is an individual who holds (or has held) a prominent public function — for example a senior politician, judge, military officer, or executive of a state-owned enterprise. The definition extends to their immediate family members and close associates. Dealing with a PEP automatically triggers Enhanced Customer Due Diligence (ECDD).

Customer Due Diligence Form A1 — Particulars of Customer (Individual)

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